Returns & Exchanges
At Aqua Amore Limited, we strive for complete customer satisfaction with our premium waters and gourmet beverages. If your order arrives damaged or incorrect, our dedicated team is here to assist you with a swift return or exchange process.
Notify Our Team
Contact our customer service department via email within 48 hours of delivery to report any issues, including your order number and clear photos of the items.
Quality Assessment
Due to health and safety regulations for food and drink products, we will review your request to ensure the items are in their original, unopened packaging.
Secure Packaging
Once approved for return, carefully repack the items in their original shipping crates or boxes to prevent breakage during transit back to our warehouse.
Refund Processing
After we receive and inspect the returned goods, a refund or credit will be issued to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing